By accessing VINPORT - including our website (vinportlb.com), our mobile application, and our WhatsApp service (+961 76 834 019) (together, the "Service") - or by purchasing a report, you agree to these Terms of Service (the "Terms"). If you do not agree, do not use the Service.
1. Definitions
- "Report" - the vehicle-history information we compile and display for a Vehicle Identification Number (VIN), including any free preview and any paid full report.
- "Preview" - the free summary shown before payment, indicating which record types exist for a VIN.
- "Third-Party Data" - data we obtain from external sources (see Section 4) to build a Report.
- "You" / "User" - any person who accesses the Service or purchases a Report.
2. What VINPORT is - and is not
2.1 VINPORT is an information service. We collect, organise and present Third-Party Data about a vehicle's recorded history (such as US auction records, title-brand records, reported damage, sale prices, photos and import/shipment records) to help you make a more informed decision.
2.2 VINPORT is not: an inspection, an appraisal, a warranty, a certification of condition, a guarantee of a vehicle's quality or safety, legal or financial advice, or a substitute for a physical and mechanical inspection by a qualified professional. A Report reflects only what appears in the Third-Party Data available to us at the time of your request - nothing more.
3. Eligibility and use
3.1 You must be at least 18 years old and legally able to enter into a contract.
3.2 You agree to request Reports only for VINs in which you have a legitimate interest (e.g. a vehicle you own, are buying, selling, or professionally appraising). You must not use the Service to harass, stalk, or profile any individual.
4. Data sources and accuracy
4.1 Reports are compiled from Third-Party Data, which may include public vehicle databases (e.g. NHTSA vPIC), US title-information systems (e.g. NMVTIS via authorised providers), and US salvage-auction data (e.g. Copart, IAAI, via authorised data providers).
4.2 We do not create this data and we cannot guarantee its accuracy, completeness, timeliness, or availability. Third-Party Data may contain errors, gaps, delays, or omissions that originate with the source. We present it "as received".
4.3 Absence of a record is not proof of a clean history. A VIN may have events (damage, accidents, title brands) that were never reported to any source we can access. A Report showing "no records found" means only that we found no such records - it does not certify that none exist.
4.4 Vehicle histories can change. A Report is a snapshot at the time it is generated and is not updated afterwards.
5. Not a substitute for inspection
You acknowledge and agree that before purchasing any vehicle you should obtain an independent physical and mechanical inspection by a qualified professional. A VINPORT Report is one input into your decision, never the only one. Any decision you make based on a Report is made at your own risk.
6. Pricing and payment
6.1 The price of a full Report is USD 10 (or the equivalent shown at checkout), unless stated otherwise. Prices for subscriptions or dealer plans are shown at the point of sale.
6.2 Payment is processed by third-party payment providers (which may include Whish, MontyPay, Areeba, or a bank gateway). We do not collect or store your full card details; those are handled by the payment provider under their own terms and security.
6.3 By paying, you authorise the charge and confirm the payment method is yours. The full Report is delivered digitally and immediately upon successful payment.
7. Refunds
7.1 Reports are digital goods delivered instantly, and are therefore generally non-refundable once unlocked.
7.2 We will, however, refund you where: (a) you were charged more than once for the same Report; (b) a technical fault on our side prevented delivery of a Report you paid for; or (c) an error in our systems returned the wrong VIN.
7.3 Dissatisfaction with the contents of an accurate Report (e.g. the vehicle turned out to have damage) is not grounds for a refund - that is the Report working as intended. See the Refund Policy for how to request an eligible refund.
8. Acceptable use
You agree not to: (a) resell, redistribute, republish, or commercially exploit Reports without our written permission; (b) scrape, crawl, or use bots or automated means to access the Service or bulk-extract data; (c) circumvent payment, rate limits, or access controls; (d) use the Service for any unlawful purpose or to facilitate fraud; (e) reverse-engineer or copy the Service; or (f) misrepresent a Report or alter it before showing it to a third party. We may suspend or terminate access for any breach.
9. Intellectual property
9.1 The Service - including the VINPORT name, logo, design, software, and the compiled and formatted Reports - is owned by the Company and protected by intellectual-property laws. We grant you a limited, personal, non-transferable licence to view and use a Report you have paid for, for your own decision-making.
9.2 The underlying facts belong to their sources; our rights are in the compilation, presentation, and software.
10. Limitation of liability
10.1 To the maximum extent permitted by law, the Company's total aggregate liability to you arising out of or relating to the Service or any Report - whether in contract, tort (including negligence), or otherwise - shall not exceed the amount you actually paid to us for the Report giving rise to the claim (and where no fee was paid, USD 10).
10.2 We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, savings, business, goodwill, or data, or for the price, condition, value, safety, or fitness of any vehicle, or for any loss arising from your purchase, sale, or use of a vehicle - even if we were advised of the possibility of such damages.
10.3 You accept that the fee for a Report is set on the basis of this allocation of risk, and that we could not offer the Service at this price without it.
10.4 Nothing in these Terms excludes liability that cannot lawfully be excluded (e.g. for our own fraud).
11. Disclaimer of warranties
The Service and all Reports are provided "as is" and "as available", without warranty of any kind, whether express or implied, including any implied warranty of accuracy, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any Report is accurate or complete.
12. Indemnity
You agree to indemnify and hold harmless the Company, its owner, and its personnel from any claim, loss, or expense (including reasonable legal fees) arising from your misuse of the Service, your breach of these Terms, or your reliance on a Report in dealings with a third party.
13. Third-party services
The Service relies on and links to third parties (data providers, payment processors, hosting, WhatsApp). We are not responsible for their acts, omissions, availability, or terms. Your use of a payment provider is governed by that provider's own terms.
14. Suspension and termination
We may modify, suspend, or discontinue any part of the Service at any time. We may terminate or restrict your access if you breach these Terms. Sections that by their nature should survive (including 4, 5, 7, 9, 10, 11, 12, and 16) survive termination.
15. Changes to these Terms
We may update these Terms from time to time. The "Effective date" shows the latest version. Continued use after a change means you accept the updated Terms. Material changes will be reasonably notified where practicable.
16. Governing law and disputes
These Terms are governed by the laws of Lebanon. The courts of Beirut, Lebanon have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, without prejudice to any mandatory consumer-protection rights you may have.
17. Contact
Mobi4Team
WhatsApp: +961 76 834 019
Email: support@vinportlb.com
Address: Beirut, Lebanon